Since 1995, Wardrobe for Opportunity (WFO) works in partnership with the community to inspire individuals across the Bay Area to find jobs, keep jobs and build careers! Always looking to the goal of providing critical programs that bridge the gap, WFO gives low-income jobseekers the tools they need to secure employment, and empowers entry-level workers with the skills they need to advance in the workplace. Alongside hundreds of community agencies and volunteers from across the Bay Area, WFO has helped over 17,500 clients to achieve economic well-being and success for themselves, their families and their communities.
Our small office is fast-paced and high energy. We do many things at once and highly value our interactions with volunteers, clients, nonprofit agencies, donors, and each other. We are headquartered in downtown Oakland with an office in downtown Concord, both accessible by public transportation. For more information, please visit www.wardrobe.org.
Program Manager Roles & Responsibilities
While finding employment is critical, maintaining the job and moving beyond the entry-level is even more important – and often more challenging. WFO offers a suite of career development programs designed to help the working poor advance and achieve successful careers. The Program Manager is charged with managing all of WFO’s career advancement programming including, but not limited to, the following responsibilities:
- Lead the program as WFO doubles the number of career development programs offered on- and off-site at WFO
- Lead recruitment, screening, marketing and outreach (to community and corporate partners) for over three hundred program participants
- Coordinate, manage and grow corps of part-time, contract trainers and coaches
- (currently 20)
- Work with the Volunteer Manager to manage, grow and support a cohort of up to fifty mentors, including organizing and delivering trainings, matching participants with mentors, and ensuring effective relationships
- Manage an Americorps Vista (beginning in July 2009) charged with further developing and fully implementing a comprehensive alumnae program for all program graduates including virtual networks, IDA’s (offered through Opportunity Fund), weekly peer to peer meetings and ongoing engagement
- Oversee program budgets to achieve most efficient resource use possible
- Coordinate all logistics as related to program execution training materials, site management, refreshments and onsite support during classes as needed
- Evaluate program effectiveness and oversee redesigns/revisions as necessary (working with external consultants when possible)
- Collect, retain and measure all results for post-employment programs to ensure 90% employment retention, 50% raises and/or promotions and an average 10% annual salary increase
- Work with the Program Director to explore opportunities to license Pathways and Success Series
Desired Qualifications
- Minimum five years of progressively responsible management experience and day-to-day operations, preferably in a nonprofit or social enterprise
- Significant and complex project management and project coordination experience
- Extroverted personality – significant interest in and ability to connect with low income clients from cross-sectors and backgrounds, including in-person and phone communication
- Entrepreneurial track record in growing projects and programs
- Commitment to measuring impact and results
- Excellent written and verbal communication skills
- Ability to work independently and in a team in a highly flexible, fast-paced environment that demands quick shifts between responsibilities
- A passion to help the working poor
- Familiarity with the field of career development
- Must be willing to work some evenings and occasional weekends
- A Bachelor’s degree OR ten years experience is required
Compensation and Benefits
- $45,000-$50,000 annual salary dependent on experience
- Benefits include paid vacation, medical and dental benefits, matching 403b and office closure between Christmas and New Years
To Apply
Please send your resume, cover letter and three references to Jessica Skylar at jsklyar@wardrobe.org highlighting why this position is of interest and your project management experience.
We regret that we will not be able to respond directly to all candidates. However, please be assured we will review all submissions – no calls are necessary.
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